Delivery of products ordered from relaxu.ro is not free and is carried out by express courier, according to the information provided in the "Deliveries" section on the website.

Some products available on relaxu.ro can be made or delivered on a special order basis, which may extend the delivery time to 1-3 business days, calculated from the time the order is processed.

Orders are processed as soon as possible, including outside of business hours, to ensure fast delivery. However, during busy periods, such as holidays or sales campaigns, delivery times may be delayed.

If the package cannot be delivered (the recipient does not respond, the specified address is incorrect, etc.), you will be contacted by phone by the courier. In the event that contact with the recipient cannot be made, the package will remain in the custody of the courier for a limited period, after which it will be returned to relaxu.ro .

Exoneration of Liability for Deliveries

relaxu.ro does not assume responsibility for delays, losses, destruction, damage or misdeliveries caused by external factors beyond our control, including but not limited to:

• Roadblocks, adverse weather conditions (falling trees, floods, storms, etc.);

• Natural or human situations such as earthquakes, fires, states of siege, strikes, riots or regional conflicts;

• Delays or errors caused by suppliers or third parties.

By placing an order on relaxu.ro , you accept the terms and conditions of delivery specified above.